First Chicago Insurance Company

Claim Center

To Report a Claim

Dial 1-888-262-8864. It’s the First Chicago direct claim reporting service line. Our hours of operation are:

Monday – Thursday 7:00am to 7:00pm CST

Friday 7:00am – 5:00pm CST

Saturday from 7:00am to 3:00pm CST

We realize that accidents, vehicle thefts, and other traumatic losses occur at any time of the day or night. By submitting an Auto Accident Form online, you won't have to wait until the next business day to report your claim.

You can also submit an Auto Accident Form online.

We strive to provide excellent customer service. We welcome your feedback in regards to your claim experience. Please contact our Claims Feedback line at 1-708-325-5175.